Rubymarche – Terms & Conditions
Last Updated: {{Add Date}}
Welcome to Rubymarche. These Terms & Conditions apply to all visitors, customers, and users who access or make a purchase from our website. By using this website, you agree to the following terms.
1. About Rubymarche
Rubymarche is an eCommerce platform established in 2024, specializing in:
Ultra Slim LED Light Boxes
Acrylic Display Products
PVC Display & Packaging Products
Smart Cards
Custom Branding & Advertising Items
2. Use of the Website
By using our site, you confirm that:
You are at least 18 years old
All information you provide is accurate
You will not use the website for fraudulent or harmful activities
We reserve the right to restrict or block access to any user who violates these conditions.
3. Product Information
We do our best to ensure product images, descriptions, sizes, and specifications are accurate.
However:
Colors may vary due to screen display differences
Measurements may slightly vary due to manufacturing
Product availability may change without notice
Rubymarche is not responsible for typographical errors or inaccuracies.
4. Pricing & Payment
All prices displayed on the website are final at the time of purchase
Prices may change at any time without notice
Orders will be processed only after payment is confirmed
If a price is incorrect due to a technical issue, we may cancel the order and issue a refund
Payment methods are securely handled by our payment gateways.
5. Order Processing
Standard order processing takes 1–3 business days
Customized or bulk orders may take longer
You will receive a confirmation email/SMS after placing your order
We reserve the right to cancel or limit orders without prior notice if necessary.
6. Shipping & Delivery
Delivery times depend on location and courier service
Estimated delivery: 2–7 business days (local)
Delays caused by courier, customs, or natural issues are beyond our control
Rubymarche is not responsible for delays, lost packages, or wrong delivery caused by incorrect customer information.
7. Returns & Refunds
We accept returns only if:
The product is damaged
The product is defective
You received the wrong item
Conditions:
Must report within 48 hours of delivery
Provide clear photo/video evidence
Product must be unused and in original packaging
Items NOT eligible for return:
Custom-made items
Used or physically damaged items
Clearance or discounted items
Refunds (if applicable) are processed within 7–14 business days.
8. Warranty
Some products may include a manufacturer warranty.
Warranty does not cover:
Misuse
Improper installation
Dropping or breaking
Water, heat, or impact damage
Unauthorized modification
9. Intellectual Property
All content on this website—including product photos, descriptions, graphics, and logos—is the property of Rubymarche.
Copying or using our content without permission is strictly prohibited.
10. Limitation of Liability
Rubymarche is not liable for:
Any damages caused by product misuse
Delivery delays
Technical issues on the website
Any indirect or incidental damages
Our maximum liability is limited to the total amount paid for your order.
11. Privacy & Data Protection
Your personal data is used only for:
Order processing
Customer support
Shipping and confirmation
We do not sell or share customer information with third parties.
For full details, please read our Privacy Policy.
12. Changes to Terms
Rubymarche may update, modify, or replace these Terms at any time.
Updated terms will be posted on this page with the latest revision date.